Category: Setting Standards for Excellence-Generating Accountability

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Allowing poor perfomance will support poor performance.
It's not about the policy, it's about the standard you set.

Request or requirement?

Are you solution-oriented or problem-centered?

Clarity of roles and responsibilities is crucial–
yet sometimes missing.

Want to increase accountability? Add a meeting to the calendar.

Standards trump Policies.

How to increase accountability when managing volunteers
5 reasons why employees fail to deliver.